Free Domestic Shipping (For USA)
At Ezzora, we are committed to providing our customers with a seamless and efficient shopping experience, which includes timely and reliable shipping services. This Shipping Policy outlines the important details regarding our shipping procedures, delivery times, and associated terms and conditions.
Processing/Handling Time
Orders typically processed the same day (if placed before 6PM) or the very next day, So, it takes us 0-1 business days to process the orders before they are shipped out. Please note that during peak seasons, processing times may be slightly longer, but we always strive to get your order to you as quickly as possible.
Transit Time:
Once the Processing part is done then will start the transit time part. It usually will take 2-5 Business days (Mon-Fri).
Total Delivery Time:
Processing Time+ Transit Time = Delivery Time (2-6 business days)
Cut-Off Time:
Our main time to handle all orders of the day is between 4pm to 6pm, so, this is our actual cut-off time.
Shipping Rates:
As told earlier, we have a crystal clear 30 days free shipping so, the shipping rates are flat free of cost i.e. $0. We offer shipping from a range of courier companies like Fedex, USPS, UPS, DHL, etc. We only select the option that seems perfect for you in terms of delivery time and your parcel’s demands.
Standard Shipping (Takes 2-6 business days)
International Shipping:
we don’t offer international shipping at the moment
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status and location of your package in real time.
Shipping Carriers:
We partner with reputable shipping carriers to ensure the safe and prompt delivery of your orders. Our primary carriers include but are not limited to, UPS, USPS, and DHL.
Lost or Damaged Items:
In the unfortunate event that your order is lost or arrives damaged, please contact our customer support team within 30 days of receiving your order. We will work diligently to resolve the issue promptly.
Expired Items:
First of all, all of our packages & parcels are fully checked and our staff ensures that the items aren’t expired or even near to the expiry date. In case of any mishap, you (means the customers) have the full chance & authority to get their money back, the money will be refunded to the customer as per our Refund & Returns Policy